HOW TO ORDER A 21ST KEY OR CUSTOM CARVING

 Ordering is easy. Purchase online or Email us or message us on Facebook

QUICK ORDER GUIDE

• Choose a design from our website, or send us your idea

• Send us your name and contact phone number
• Provide the product code or a brief design description
• Advise the name to be carved and any small changes
• Let us know your required due date and delivery address

We will reply with a quote, font options and an estimated completion time.

CUSTOM DESIGNS & CHANGES

We specialise in customised 21st keys and birthday gifts.
Your own design or sketch is welcome.

• 1–2 minor changes included at no extra cost
• Additional changes may incur a fee

TIMEFRAMES

• Brisbane: 1–2 weeks
• Outside Brisbane: 2–3 weeks
• Urgent orders: subject to availability
• Ready-made carvings available (name carved in 1 day)

Delivery times after completion:
QLD / NSW / VIC – 1 business day
NT / ACT / WA – 2–3 business days
NZ & USA – 5–10 business days

PAYMENT OPTIONS

• 50% bank deposit (balance on completion)
• Pay Later – Pay in 4 (Australia only, eligible customers)
• Secure PayPal (credit & debit cards accepted)
• Cash accepted on our premises

MATERIALS

Our carvings are made from high-quality MDF, ideal for detailed carving and indoor display.

CULTURAL DESIGNS

We specialise in Māori and Samoan designs.
Other cultural designs can be created with customer guidance to ensure accuracy and respect.